Fine Print

Tax Information


All orders shipped to addresses will be subject to sales tax in accordance with state law. Orders shipped elsewhere will not be charged the sales tax. Please note that your state and/or municipal government may require you to declare mail order purchases and pay sales tax on them directly.

We apologize for any inconvenience this may cause and promise to make this process easier in the future. Check back soon!


For customer support with subscription-related and payment-related questions please contact us via . We will use reasonable endeavors to respond to all customer queries within a reasonable time frame, but we make no promises that any customer queries will be responded to within any particular time frame and/or that will be able to answer any such queries.


Transportation charges vary, depending on the total of the shipment, delivery time and destination.

Delivery Information / Tracking information

We identify the most efficient shipping carrier for your order. The carrier we use is the U.P.S (United Parcel Service). ships most in-stock orders to the U.S. within one business day. Shipping options are provided during checkout. Standard or expedited shipping rates will apply.


Easy Returns

Returns are easy and convenient. You may return your purchase within thirty days of purchase for a refund or replacement. Fill out the return section on your order’s packing slip and send it back to us in new condition!

You will receive your credit within Thirty business days.


Privacy, Security and Email


We strive to protect your privacy. This privacy statement will help you understand what we may do with any personal information we obtain from you. By providing your details to us, you agree to our Privacy Statement. If you do not agree with this statement, please do not provide us your personal information. This privacy statement is incorporated into and is part of, the Terms and Conditions that govern your overall use of the site. We will use your information for the purposes set out below. You will have an opportunity to unsubscribe whenever we communicate with you.

If you have questions or concerns regarding this statement, please contact us at Toss Coffee 5201 Memorial Dr. Unit 427 Houston, TX 77007 or email We advise you to regularly check this page to ensure you have read the most recent version.

 What is Personal Information?

Personal information is information about an identifiable individual, as defined by applicable law. It does not include aggregated information that does not allow you to be identified, nor does it include business contact information such as your name, title, business address, and business phone number.

Collecting Personal Information

You decide what personal information you want to provide. We will only collect the personal information that you choose to provide. Where possible, we will enable you to select the use we give to this information (for example, by choosing to opt-in or opt-out of receiving special promotional offers from

You may choose to provide us personal information if, for example, you contact us with an inquiry; register on the site or fill out a survey or other form with your personal information; request information from us; participate in a competition; post information on public areas of the site or take advantage of a promotion. You have the opportunity to decide whether or not to receive communications from us at any point we request information about you. By providing us personal information you fully understand and consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing will be in accordance with this privacy statement.

Use of Information

We will use the information we collect in the following ways:

Marketing Communications. We may only use your personal information to contact you regarding the products and services of, You can decide whether or not to receive such communications when you first provide personal information. You will also have the opportunity to unsubscribe whenever we contact you or at any time you prefer (see “Unsubscribe, access, questions and further information” below).

Marketing Analysis. We may use your information for internal marketing analysis. For example, to assess trends amongst our consumers or to measure the amount of traffic our websites are having. We may also share non-personal information with others, such as advertisers, in an aggregate anonymous form, meaning that the information will not contain any personally identifiable information about you. Only with your consent will we share your personally identifiable information with third parties for marketing analysis.

Transactional Purposes. We may use your personal information to answer your inquiries and requests. Similarly, to manage transactions, such as credit card payments, for the goods you purchase from us or any of our agents and for the fulfillment of such transactions (e.g. delivery). An authorized vendor may use the personal information you provide to fulfill such orders.

Legal purposes. We will collect, use or disclose your personal information if permitted or required by law and/or when we believe such action is necessary to protect or defend us, or other third parties, against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity; to comply with our audit and security requirements; and to audit compliance with our corporate policies, procedures, and legal and contractual obligations.

 Disclosure of Personal Information

In addition to the disclosures identified above, from time to time we may disclose personal information to:

  1. our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
  2. a person or entity, including our affiliates, to whom disclosure is required to fulfill one or more of the purposes described above under “Purposes for Collecting Information”;
  3. a person who, in our reasonable judgment, is providing or seeking the information as the authorized or appointed legal agent of the subject individual; or
  4. any third party with your consent or where disclosure is required or permitted by law. Your acceptance of the Terms and Conditions of use of this site, which include this Privacy Statement, constitute the granting of consent to the use and disclosure of your personal information for the purposes set out above.


We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorized access by third parties.

Unsubscribe, Access, Questions, and Further Information

Per your request, where the law requires us to do so, we will confirm what personal information we have concerning you, update your information, remove your information and/or correct any inaccuracies in your personal information. may contain links or references to Web sites that we do not control. Please be aware that our privacy statement does not apply to such sites. We encourage you to read the privacy statements and terms and conditions of all linked or referenced sites you access.

Safe Shopping Guarantee protects you while you shop, so you never need to worry about credit card safety.